Privacy Policy

Privacy Policy

Introduction

Welcome to Castle Rock Veterans Therapy’s online privacy hub. We are committed to safeguarding your personal information and ensuring a transparent and secure digital experience. This Privacy Policy outlines our practices regarding the collection, handling, and protection of data when you interact with our website (https://castle-rock-veterans-therapy.denvermentalhealthcare.com), applications, services, or products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  • Our official website and any subdomains.
  • Mobile applications and online services provided by us.
  • Interactions via email, phone, text messages, or other communication channels.

Please note that this Privacy Policy does not extend to external platforms, apps, or services linked from our site, which have their own privacy policies governing data collection and usage.

Processing Activities

Your interactions with Castle Rock Veterans Therapy may involve various data processing activities, including:

  1. Account Management: Creating and managing user accounts requires personal details for security purposes.
  2. Transactions: We process payment information for services or products you purchase from us.
  3. Communication: Receiving newsletters, emails, or other communications from us.
  4. Website Usage: Information about your interactions on our websites contributes to enhancing your experience and personalization.

Personal Data Collection

We collect several types of personal data, including:

  • Account Details: User names, passwords, and related information for account security.
  • Payment Information: Credit/debit card numbers, billing addresses, and transaction history for processing payments.
  • Financial Records: Financial data relevant to services or products purchased.
  • Purchase History: Records of your purchases, including product details and quantities.
  • Mobile Device Identifiers: Unique device IDs or IP addresses for analytics and personalization.
  • Location Data: Information about your geographic location when you interact with our services.
  • Feedback and Reviews: Submitted feedback, ratings, and comments to improve our services.
  • Social Media Information: Data from social media platforms when users choose to connect their accounts.
  • Product Preferences: Information about products or services that interest you.

Cookies and Similar Technologies

We employ cookies and similar tracking technologies to enhance user experience and gather analytics:

  • Strictly Necessary Cookies: Essential for website functionality, ensuring secure sessions, and navigating the site.
  • Preference Cookies: Remembering user preferences for a personalized experience.
  • Analytics Cookies: Tracking website usage and gathering aggregated data for performance improvement.

Users can manage non-essential cookies through our Cookie Manager, providing control over their tracking.

Data Retention and Deletion

We adhere to legal requirements and industry best practices regarding data retention:

  • We retain personal data for as long as necessary for the purpose it was collected, unless a longer period is required by law.
  • Once the data’s purpose is fulfilled or when no longer needed, we securely delete or anonymize the information.

Security Measures

Castle Rock Veterans Therapy has implemented robust security measures to protect your data:

  • Encryption: Secure encryption protocols are used for data transmission and storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards.

Children’s Privacy

We do not knowingly collect or target personal information from children under the age of 18. Our services are designed for a general audience, and we encourage parents and legal guardians to supervise their children’s online activities.

Your Data Rights

Depending on your location, you may have various rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Request the deletion of your data under certain circumstances.
  • Restriction: Limit our processing of your data in specific situations.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to or opt out of data processing activities.
  • Non-Discrimination: Ensure no adverse decisions are made solely based on automated processing.

To exercise these rights or for data-related inquiries, please contact our privacy team at your earliest convenience.

Policy Updates and Changes

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effectively immediately upon posting on our website. We encourage users to review this policy periodically for the latest information.

Contact Us

For any privacy-related inquiries, requests, or concerns, please reach out to us:

We value your trust in our handling of personal data and are committed to maintaining the highest standards of privacy and security.